Frequently Asked Questions
You have questions. We have answers!
Welcome to Radicans Rug Cleaners FAQs. Here you will find quick, reliable answers from our certified rug specialists on topics like pet odors, fiber-safe cleaning, and pickup scheduling. Browse the list, learn what you need, and keep your rugs looking their best.
Still have questions? Visit our Contact Us page or call and we will help.
Do you offer pickup and delivery?
Yes we do, and there is NO charge for it! It is included with cleaning.
It also covers moving furniture off of rug(s), and placing the furniture back on the rug(s) when we deliver them.
We cannot move electronics or small breakables, but all of the heavy couches, tables and chairs, we have you covered.
Will my rug shrink in the wash?
It’s possible. Similar to buying a new cotton shirt, or a wool sweater. The first time you wash it at home, it can snug up a little bit, but nothing drastic. Similarly, a rug going through its very first deep cleaning, can snug up a little.
For example: if your rug is 9ft x 12ft, it MAY be 8.11ft x 11.11ft when done. But that does not always happen, and if it does, it typically only happens once and will not continue to shrink with continued washing.
Can I bring my rug(s) to your location?
Yes! We are open Mon-Fri 9-5 or Sat by appointment.
Please note that we may be delivering rugs and out of the shop. Please call to ensure we area available before stopping by.
Do you repair rugs?
Yes! We can offer you multiple options.
From a basic repair if wanted to actually re-weaving a rug if desired.